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F & A
F & A
  • TOP1
    Where can I get the datasheet, initialization code and other technical files?
    Chat with the Sale Manager or send me a email (wisnon©szchuotai.com), we will reply you as soon as possible.
  • TOP2
    How to delivery the sample or goods?
    Our support FOB or CIF delivery term.UPS, DHL, FedEx, TNT or other three-part forwarder are also will be welcome.
  • TOP3
    Can we customize the FPC, interface, screen touch cover graphic or even the brightness of the LCM?
    Yes, it is the advantage of our factory with the whole production line.Just send me you CAD or PCB project file or describe what you need.Our engineer will support you well.
  • TOP4
    How to pay?
    Small order or sample order (Below USD2000), we accept the T/T, Western Union, MeneyGram, Alipay and need to be paid in advance.If big order (exceed USD2000), we need to pay 40% deposit and the balance need to be paid before shipment.
  • TOP5
    How you guarantee your products’ quality? What’s warranty policy?
    We all the raw material are come from original factory and all A grade quality.We welcome customer & three-part inspection during production or finished products before shipment. Generally, the warranty is one year.Longer requirement needs to be negotiated with our sale manager.
  • TOP6
    What’s the MOQ for customized product?
    Capacitive or resistive touch screen/panel or cover, no MOQ limited.If LCM (LCD + Touch Screen), we accept 300 to 500pcs/design.
  • TOP7
    What’s your policy for the defective & damaged products?
    We will retrieve some of the problem products to analyse the problem.If it is our design, components or raw material problem, we will provide the perfect products and shipping free.